CFL Engineering/ IT Support CFL Help Desk Portal
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

Printer Troubleshooting
Zetta Issues
Wi-Fi Connections

Articles in this category

Computer User Accounts

For every new or existing staff to join CFL regardless of department, they are assigned an Active Directory User Account. This account can be used to access computers in: • News Room • Library • Assig...
Aquira Log In

Login issues are usually the most common issue faced with Aquira. To resolve this, ensure that: Date and Time on the Client PC and Server are in Sync "Use Windows Login" is unchecked Aquira Server ca...
Troubleshooting Common Issues with Remote Desktop Connection

Remote Desktop Connection (RDC) is a valuable feature that allows users to access their computers or servers remotely. However, users may encounter various issues that can disrupt the connection or pr...
Resolving Common Email Issues: A Comprehensive Guide

Email has become an indispensable part of our personal and professional communication, and encountering issues with email services can be frustrating. This knowledgebase article aims to address and r...
Microsoft Authenticator App: Setup and Troubleshooting Guide for CFL Staff

Microsoft Authenticator is a crucial tool for CFL staff, providing an additional layer of security to protect company emails and other Microsoft accounts. This guide will walk you through the setup p...
Accessing Internal Resources from Outside the Organization: A Guide to CFL's VPN Services

In the modern business landscape, remote access to internal resources has become a critical requirement for organizations to ensure seamless operations and collaboration. CFL recognizes the importanc...
  • Top articles
  • Latest articles
Resolving Common Email Issues: A Comprehensive Guide

Category: Knowledgebase

Email has become an indispensable part of our personal and professional communication, and encountering issues with email services can be frustrating. This knowledgebase article aims to address and r...

Microsoft Authenticator App: Setup and Troubleshooting Guide for CFL Staff

Category: Knowledgebase

Microsoft Authenticator is a crucial tool for CFL staff, providing an additional layer of security to protect company emails and other Microsoft accounts. This guide will walk you through the setup p...

Computer User Accounts

Category: Knowledgebase

For every new or existing staff to join CFL regardless of department, they are assigned an Active Directory User Account. This account can be used to access computers in: • News Room • Library • Assig...

Accessing Internal Resources from Outside the Organization: A Guide to CFL's VPN Services

Category: Knowledgebase

In the modern business landscape, remote access to internal resources has become a critical requirement for organizations to ensure seamless operations and collaboration. CFL recognizes the importanc...

Wi-Fi Connections

Category: Wi-Fi Connections

CFL internally has 9 SSIDs broadcasting across areas of our HQ. Your Wi-Fi connectivity may vary depending on your dedicated department and usage scenarios. If you currently do not have access to our ...

Printer Issues

Category: Printer Troubleshooting

• If you are using WiFi as your primary mode of connection. Check that you are connected to any CFL (UniFi) Network • Ensure you have been issued a Printer Code by the IT Department

Troubleshooting Common Issues with Remote Desktop Connection

Category: Knowledgebase

Remote Desktop Connection (RDC) is a valuable feature that allows users to access their computers or servers remotely. However, users may encounter various issues that can disrupt the connection or pr...

Aquira Log In

Category: Knowledgebase

Login issues are usually the most common issue faced with Aquira. To resolve this, ensure that: Date and Time on the Client PC and Server are in Sync "Use Windows Login" is unchecked Aquira Server ca...

Designed by : Alveen Kumar